[COMPLETED] dal2 migration

Monday, 31 August 2020, 11:00 - The migration of dal2 to the new server is about to start, if you experience any issues with your website, do not hesitate to reach us out!

31st Aug 2020
[SOLVED] sea6 down

getting reports of sea6 being down.

Update: node is hung again
Update 2: node is rebooting
UPdate 3: vms are now booting

5th Aug 2016
[SOLVED] sea6 down

looks like sea6 is down again. We understand this issue has been recurring and annoying for you many of you, the exact cause has been difficult to determine.

VMs should be booting again. If yours is not yet online boot it manually in the client area.

25th Jul 2016
[SOLVED] sea6 down

Sea6 appears to be pinging but not functioning. Working on this now.

Update: Appears to be hung, rebooting
Update: node rebooted and vms are now booting one at a time. If your vm is not currently online you can boot it manually in the client area.

16th Jul 2016
[SOLVED] sea6 down

Investigating vms on node sea6 pinging but not being responsive.

UPDATE: Node appears to have hung and is not responsive. Will be rebooting node.
UPDATE 2: Node is rebooted and vms are slowing coming back online

13th Jul 2016
[SOLVED] Dallas Down

It looks like the network of our dallas location has dropped. We are contacting our upstream to see what is wrong.Update (7/8/2016 - 6:43PM EST): Network appears to be back. Will update this when we get the official RFOUpdated with RFO: RFO Dallas #2, 07/06/2016 5:16 PM CST An intentional change to MTU size was made to core uplink interfaces on ... Read More »

6th Jul 2016
Increased Support Response Time

due to some scheduling issues, the week of June 26-July 2nd, you may experience an increased wait in support response times

26th Jun 2016
[SOLVED] sea3 down

Node sea3 seems to be having a network issue. It is being looked into now

update: rebooting node now
Update2: machine is now running a fsck
Update3 (11:44pm EST): Sorry for this taking longer than expected. We ran into some KVM issues.

Vms should be starting again.

If you notice any issues please open a ticket and let us know.

15th Jun 2016
[COMPLETED] seastorage1 reboot

the node seastorage1 is going down for a brief reboot. A lockup issue came up and a reboot is required to fix it.

Downtime should at max be a few minutes

Update; reboot completed. vms coming back online

11th Jun 2016
[RESOLVED] dal1 shared server Connectivity Issues

There appears to be an ongoing attack against a site on this server. Working on mitigating it.

Update: Sites should be coming back online

3rd Jun 2016